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Third-Party Sub-Processors
| Entity | Parent Company | Purpose | Data Hosting Region |
|---|---|---|---|
| Ada | Ada Support Inc. | Customer Support | United States |
| Aircall | Aircall.io, Inc. | Sales | United States |
| Amazon Web Services | Amazon Web Services, Inc. | Cloud Service Provider for FreshBooks features and functionality. | United States |
| Anthropic / Claude | Anthropic, PBC | Analytics | United States |
| Envestnet Yodlee | Envestnet, Inc. | Cloud Service Provider for FreshBooks features and functionality. | United States |
| Fivetran | Fivetran Inc. | Analytics | United States |
| FullStory | FullStory, Inc. | Customer Support, Analytics | United States |
| FusionAuth | Inversoft Inc. / FusionAuth | Cloud Service Provider for FreshBooks features and functionality. | United States |
Google Cloud Platform | Google LLC | Cloud Service Provider for FreshBooks features and functionality. | United States |
Google Workspace | Google LLC | Analytics | United States |
Growthdot - GDPR | PE Dmytro Lazarchuk (Growthdot) | Customer Support | United States |
| Gusto | Gusto, Inc. | Cloud Service Provider for FreshBooks features and functionality. | United States |
LexisNexis ThreatMetrix | LexisNexis Risk Solutions | Analytics | United States |
MMC Convert | MMC Convert | Cloud Service Provider for FreshBooks features and functionality. | United States |
PayPal Braintree | PayPal Holdings, Inc. | Payment Processing | United States |
| Pendo | Pendo.io, Inc. | Analytics | United States |
| Plaid | Plaid Inc. | Cloud Service Provider for FreshBooks features and functionality. | United States; Europe |
| Qualified | Qualified.com, Inc. | Marketing, Sales | United States |
| Salesforce | Salesforce, Inc. | Marketing, Sales, Customer Support, Analytics | United States |
| SendSafely | SendSafely, Inc. | Customer Support | United States |
| Sensibill | Q2 Software, Inc. | Cloud Service Provider for FreshBooks features and functionality. | United States |
| Snowflake | Snowflake Inc. | Cloud Service Provider for FreshBooks features and functionality. | United States |
| StackAdapt | StackAdapt Inc. | Marketing, Analytics | United States |
| Stitch | Qlik Technologies Inc. | Analytics | United States |
| Stripe | Stripe, Inc. | Payment Processing | United States |
Twilio SendGrid | Twilio Inc. | Cloud Service Provider for FreshBooks features and functionality. | United States |
| Unit Financials | Unit Finance Inc. | Cloud Service Provider for FreshBooks features and functionality. | United States |
| Worth AI | Worth AI, Inc. | Analytics | United States |
| Zapier | Zapier Inc. | Sales; Marketing; Customer Support | United States |
| Zendesk | Zendesk, Inc. | Customer Support | United States |
| Zuora | Zuora, Inc. | Subscription Management and Billing | United States; Europe |
