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Build a career that supports business owners worldwide
See Open PositionsIt all starts with our values
FreshBooks takes pride in developing products and services built for business owners, putting them first. For us, that starts with company and employee culture, and the foundation of our culture is defined by our PORCHFEST values.
Passion
We love what we do, and we are constantly learning about our craft. If we weren't doing it here, we'd be doing it somewhere else.
Ownership
We are accountable for making things better, don't shy away from challenges and nothing is outside our job description. We think long-term and make durable decisions, balancing the interests of customers, FreshBookers, and shareholders.
Results
We get it done-for our customers, each other, and the business. We focus on outcomes, ask for help along the way, and work together to do what's right.
Change
We believe that change brings growth, learning, and progress - both for ourselves and for FreshBooks. We live for the opportunities change brings and wouldn't want it any other way.
Honesty
We are straightforward, and we communicate directly.
Fun
We are playful and make time to have fun.
Empathy
We listen, we care and we are supportive. We are a team that solves problems together.
Stretch
We are leaders and we don't settle. Because good enough is not good enough, we find creative ways to go further.
Trust
We give trust, to earn trust. We trust each other to get the job done, and when in doubt, have faith that others have our best intentions in mind.
Passion
We love what we do, and we are constantly learning about our craft. If we weren't doing it here, we'd be doing it somewhere else.
Diversity and inclusivity at FreshBooks
The path of diversity and inclusivity (D&I) is a journey and requires a mindset of always learning, openness to transformative change, and vulnerability to not only trust but lean into the process.
This commitment (and journey) is realized through our diversity and inclusivity framework, which consists of 3 pillars: our team, our market, and our community.
Open positions
Find the next step in your career
Join our global team
FreshBookers work across the globe—wherever there are business owners. And while some work fully remote, there’s always the option to get together to share ideas, align as a team, or just hang out at one of our clusters.
Below are all the countries we have clusters in and where we try to hire employees.
Canada
Mexico
Netherlands
Perks and benefits
for a healthy work/life balance
Exact benefits vary depending on the country you’re hired in.
Stock options
All full-time, permanent employees receive stock options
Retirement savings & matching program
Programs are tailored to the location of your hiring office
Remote work
Aside from roles that need to be onsite, positions at FreshBooks allow for remote working
Recognition & appreciation programs
Peer values-based recognition program and department-specific recognition programs
Parental perks
Paid leave top-up, depending on location
Meal delivery and baby swag
Health & wellness
In-house Social Worker
Health & Wellness Credit
Calm App (meditation)
Employee and Family Assistance Program
Learning & development opportunities
Both in-house learning and external learning opportunities available
Health & dental coverage
Coverage is tailored to the location of your hiring office
Fertility and gender-affirming care benefits depending on your hiring country
Travel Insurance
Generous paid time off
Personal days
Volunteer days
Innovation days
Life celebration days
Vacation days
Parental perks
Paid leave top-up, depending on location
Meal delivery and baby swag
The FreshBooks interview process
We take a human-centered approach to talent acquisition, striving for a welcoming, inclusive experience that allows candidates to showcase what makes them great. We know this is your chance to interview us and get to know the FreshBooks culture firsthand. We encourage you to ask us pretty much anything. In general, you can expect the following steps in your process:
Recruiter conversation
This is a shorter meeting with a member of our talent acquisition team to start your journey. We want to learn more about you beyond what you’ve shared “on paper” and tell you more about FreshBooks and the role, too.
Hiring manager conversation
This is an hour-long conversation with the hiring manager (sometimes joined by a team member) to better understand your skills and experience and how they align with the role.
Team assessment(s)/conversation(s)
This involves 1 to 2 conversations with team members to understand your craft mastery and your approach to collaborating with a team. These interviews could include a technical assessment or case study presentation.
Executive conversation
Depending on the role level, a short conversation with a senior leadership team member of a given department is needed to learn more about how you want to grow in the coming years and how those goals align with FreshBooks’ long-term vision.
Life at FreshBooks
Life at FreshBooks is all about balance. Creating products that make a difference in people’s lives and help them achieve their business goals drives us—and then mixing that with Halloween parties, ping pong tournaments, and some of the most lovely parental leave send-offs you’ve ever seen. After all, FUN is one of our core values.
If you’re ready to join a global team where you can make an immediate impact by helping business owners manage their finances and delighting accountants with a truly collaborative experience with their clients, check us out.
