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Build a Career That Supports Business Owners Worldwide

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It All Starts With Our Values

FreshBooks takes pride in developing products and services built for business owners, putting them first. For us, that starts with company and employee culture, and the foundation of our culture is defined by our PORCHFEST values.

P O R C H F E S T

Passion

We love what we do, and we are constantly learning about our craft. If we weren’t doing it here, we’d be doing it somewhere else.

Ownership

We are accountable for making things better, don’t shy away from challenges and nothing is outside our job description. We think long term and make durable decisions, balancing the interests of customers, FreshBookers and shareholders.

Results

We get it done – for our customers, for each other and the business. We focus on outcomes, ask for help along the way and work together to do what’s right.

Change

We believe that change brings growth, learning and progress – both for ourselves and for FreshBooks. We live for the opportunities change brings and wouldn’t want it any other way.

Honesty

We are straightforward, and we communicate directly.

Fun

We are playful and make time to have fun.

Empathy

We listen, we care and we are supportive. We are a team who solves problems together.

Stretch

We are leaders and we don’t settle. Because good enough is not good enough, we find creative ways to go further.

Trust

We give trust, to earn trust. We trust each other to get the job done, and when in doubt, have faith that others have our best intentions in mind.

P O R C H F E S T

Passion

We love what we do, and we are constantly learning about our craft. If we weren’t doing it here, we’d be doing it somewhere else.

Ownership

We are accountable for making things better, don’t shy away from challenges and nothing is outside our job description. We think long term and make durable decisions, balancing the interests of customers, FreshBookers and shareholders.

Results

We get it done – for our customers, for each other and the business. We focus on outcomes, ask for help along the way and work together to do what’s right.

Change

We believe that change brings growth, learning and progress – both for ourselves and for FreshBooks. We live for the opportunities change brings and wouldn’t want it any other way.

Honesty

We are straightforward, and we communicate directly.

Fun

We are playful and make time to have fun.

Empathy

We listen, we care and we are supportive. We are a team who solves problems together.

Stretch

We are leaders and we don’t settle. Because good enough is not good enough, we find creative ways to go further.

Trust

We give trust, to earn trust. We trust each other to get the job done, and when in doubt, have faith that others have our best intentions in mind.

You Are You AreYou AreYou Are You Are
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Diversity & Inclusivity at FreshBooks

The path of diversity and inclusivity (D&I) is a journey and requires a mindset of always learning, openness to transformative change, and vulnerability to not only trust but lean into the process.

At FreshBooks, we welcome those who have the courage to change, the heart to trust, and the energy to lead and build a radically diverse and inclusive workplace—for now, and in the future.

Open Positions

Find the next step in your career

Job Title
Department
Location

    Join Our Global Team

    FreshBookers work across the globe – wherever there are business owners. And while some work fully remote, there’s always the option to get together to share ideas, align as a team, or just hang out at one of our Clusters. 

    Listed below are all the countries we have Clusters in – and where we try to hire employees from.

    Canada

    Vancouver
    Calgary
    Hamilton
    Kitchener-Waterloo
    Toronto

    Mexico

    San Luis Potosi

    Netherlands

    Amsterdam

    Croatia

    Zagreb

    Canada

    Vancouver
    Calgary
    Hamilton
    Kitchener-Waterloo
    Toronto
    Ottawa

    Mexico

    San Luis Potosi

    Netherlands

    Amsterdam

    Mexico

    San Luis Potosi

    Croatia

    Zagreb

    Perks and Benefits
    For a Healthy Work/Life Balance

    Exact benefits vary depending on the country you’re hired in.

    Remote Work

    Aside from roles that need to be onsite, positions at FreshBooks allow for remote working

    Parental Perks

    • Paid leave top-up, depending on location
    • Meal delivery and baby swag

    Stock Options

    All full-time, permanent employees receive stock options

    Health & Dental Coverage

    • Coverage is tailored to the location of your hiring office
    • Fertility and gender-affirming care benefits depending on your hiring country
    • Travel Insurance

    Generous Paid Time Off

    • Vacation days
    • Personal days
    • Volunteer days
    • Innovation days
    • Life celebration days

    Health & Wellness

    • In-house Social Worker
    • Health & Wellness Credit
    • Calm App (meditation)
    • Employee and Family Assistance Program

    Learning & Development Opportunities

    Both in-house learning and external learning opportunities available

    Recognition & Appreciation Programs

    Peer values-based recognition program and department-specific recognition programs

    Retirement Savings &
    Matching Program

    Programs are tailored to the location of your hiring office

    The FreshBooks Interview Process

    We take a human-centered approach to talent acquisition, striving for a welcoming, inclusive experience that allows candidates to showcase what makes them great. We also know that this is your chance to interview us, to get to know the FreshBooks culture firsthand, and encourage you to ask us pretty much anything. In general, you can expect the following steps in your process:

    Recruiter Conversation:

    A shorter meeting with a member of our talent acquisition team to start your journey.  We want to learn more about you beyond what you’ve shared “on paper”, and tell you more about FreshBooks and the role, too.

    Hiring Manager Conversation:

    An hour-long conversation with the Hiring Manager (sometimes joined with a member of the team) to better understand your skills and experience, and how they align with the role.

    Team Assessment(s)/Conversation(s):

    One to two conversations with team members to understand your craft mastery and your approach to collaborating with a team. These interviews could include a technical assessment or case study presentation.

    Executive Conversation:

    Depending on the role level, a short conversation with a member of the senior leadership team of a given department to learn more about how you want to grow in the coming years, and how those goals align with FreshBooks’ long-term vision.

    Life at FreshBooks

    Life at FreshBooks is all about balance. Creating products that make a difference in people’s lives and helps them achieve their business goals drives us. And then mixing that with Halloween parties, ping pong tournaments, and some of the most lovely parental leave send-offs you’ve ever seen. After all, FUN is one of our core values.

    If you’re ready to join a global team where you can make an immediate impact helping business owners handle their finances, and delight accountants with a truly collaborative experience with their clients, check us out.